#Rebook lufthansa flight free#

I booked a flight through Gotogate and tried to rebook it on the phone with Lufthansa. I would be happy to choose another flight, but since I don't understand the system, I'm not sure what I have to look out for while choosing the flight. To me it looks like both the 'fare'/'ticket price' (I'm assuming these are the same) and the taxes are lower than in the original flight, so I'm not sure where the 150 EUR difference come from. Here is an example of a 'cheaper' flight in the future I found: Here is the itinerary and fare details of what I booked originally: How can I look for a flight and understand the difference in fare and taxes in advance, so I avoid an endless loop on the phone? The person also points out that there is no fee for rebooking, this is just a difference in fare and taxes. The person on the phone tells me that I would have to pay an extra 150 EUR per person to get the new flight.I suggest new dates for the flight, where I think the flight would be cheaper than what I booked originally.So I tried it on the phone, but the problem is that the process so far has been:

#Rebook lufthansa flight free#

The flight is in the Economy Classic fare, which is supposed to have free rebooking. As far as I can tell, it is not possible to rebook the flight through either the Gotogate or the Lufthansa website. If this policy applies to you and you would like to rebook your flights, contact your Airfare Consultant to place your fares in credit, and we can rebook your round the world trip before the end of August 2021.I booked a flight through Gotogate and tried to rebook it on the phone with Lufthansa. The goodwill policy also applies to passengers who have recently been a no-show on their originally booked flight.These rebookings/reissues are also permitted for tickets that have already been rebooked/reissued due to cancelled flights or in accordance with the previous Lufthansa Group rebooking policy.Change of the passenger (“Name Change”) is not permitted.If you choose to depart before 31 December 2020 a discount of EUR 50 will be given off any fare difference.Any fare (fare + taxes/fees/surcharges) difference needs to be paid upon rebooking, for example for the new route, booking class or season.New travel must commence by 31 December 2021 at the latest.The starting point in Australia and destination in Europe can be changed.Ask your consultant for further details at the time of reissue. Under these special circumstance, flights may be rebooked once without the rebooking fee applying, except for travel past August 2021 where an additional date change waiver will be registered to push the flights back once they are released.The rebooking/reissue must be completed on or before 31 August 2020.This policy is only valid on flights issued on or before 31 March 2020.The following rules apply for rebooking your flights: The offer covers flights booked prior to 31 March 2020 on any Lufthansa Group airline or any codeshare flight with a Lufthansa Group flight number regardless of if the flights have been cancelled by the airline.

Additionally, if you choose to commence your travel before 31 December 2020 you will also receive a discount of 50 Euros off any fare or tax differences. Passengers departing from Australia, who booked their flights prior to 31 March 2020 now have until 31 December 2021 to commence their travel. Your consultant can provide a summary email of the credit information. It will remain the traveller's responsibility to utilise the credit before this date and no follow up will be provided due to the volume of bookings affected.

If you have a booked flight with a departure before 30 April 2021 and do not yet wish to commit to a new travel date and destination, you have until 31 August 2020 to rebook your flight without any change fees. After the flights are placed in credit, we must hear from you a minimum of 1 week prior to 31 August 20 to have sufficient time to complete the rebooking and reissue of your trip. This new policy replaces the policies released on 11 March 2020, 23 March 2020, and 31 March 2020. Updated 2 April 2020 The Lufthansa Group including Lufthansa, SWISS, and Austrian Airlines has updated their rebooking policy to provide even more flexibility to passengers needing to alter their travel plans due to the restrictions of coronavirus/COVID-19.